On my second visit to Hard Rock, the experience was again mixed. Overall, it's a really good time and fun place to go with friends. However, for the second time there were issues with the food. I ordered a California burger which looked very tasty, but when I bit into it, it was virtually raw in the middle. Not just pink, but red. No biggie, I sent it back for a little re-heat. It came back and it was still red, as though they didn't do anything. I told them at that point that I didn't want it anymore, and to send it back. They tried to force me to take it. I ate the mac & cheese and called it a day. Very disappointed in the food, but for the atmosphere, it's great.