Cloud 9 is a fabulous addition to the pet/animal care scene in Abu Dhabi, and certainly a boost for Khalifa City! The facility is beautiful, they carry great products, and the staff is warm and friendly.I have not boarded my dogs there, but only used the grooming, which is FABULOUS. I have three different kinds of terriers, and the groomer knows how to cut each breed to the best and most practical look for the climate here. They all came home looking great, smelling great, and very happy--after many happy years with another groomer.We tried Cloud 9 because our regular groomer was away on holiday, and we have stayed. The price is about 40 percent of what we used to pay, but the main reason we keep going back is the happiness we see in our dogs. I highly recommend Cloud 9 and look forward to trying their other services.