Aramex

3rd interchange, Al Qouz Industrial Area 3
Al Quoz
1.0 star rating 9 Reviews
$$ - Affordable
 +97143388060

About this business

Aramex became the first Arab-based international company to trade its shares on the NASDAQ stock exchange. After five years of successful trading, Aramex returned to private ownership in February 2002 and continued to expand and excel as a privately owned company, establishing global alliances and gaining stronger brand recognition. In June 2005 Aramex went public on the Dubai Financial Market (DFM) as Arab International Logistics (Aramex) with its shares traded under ARMX.

9 Reviews

Yen 2
 Dubai, UAE
Aramex
12/04/2014 

Worst ever services I have received. I have ordered a security token from my bank, and unfortunately my bank aramex to deliver it. I called aramex to organise the parcel to be delivered, and I waited at home for the whole day, nothing. For work reason, I need to travel overseas, so I found aramex website, made a request to pick up the parcel from their Dubai Internet City. No email or text or any form of confirmation inform me whether the parcel was left in their DIC office or not. When I got back from my work trip, I called them on thu and told them I will go pick up the parcel from their DIC office on sat. guess what. When I got there this morning, I was told the parcel has been returned to the sender. After the clear instruction that I will pick up my parcel today, they sent my parcel back to the sender. They didn't even warn me when I was on the phone with them on Thu. I found their service unreliable, not responsive, poor customer service, and very bad attitude toward any enquiry. Overall, try avoid them. I am going to complain to my bank and see if they can change the courier company.

$$$$$

DeBlackZ
 Dubai, UAE
Aramex
31/03/2014 

Aramex is honestly THE WORST courier service out of all of them. Unfortunately for me i had no choice but to use Aramex, they are NOT on time - it took them 3 DAYS to pick up my parcel!!!And as I am typing this......they are late with my return. No Surprise there. The customer service people are useless, the supervisor WORSE!! The only solution he had for me was "i understand you problem ma'am". I will NEVER in my life use Aramex again, i would rather walk to the destination and hand deliver my parcels myself than to EVER use them again.

$ $$$$

gygy
 Dubai, UAE
Aramex
30/01/2014 

Vey very very BAD service , very Rude , not professional , and its a waist of time , even when i called the customer service she was not helpful at all , i don’t know why SOUQ.com , are using there service , they should use another , am so upset , i waited 7 days for nothing , i didnt recieve my item , i will never use them any more , and am telling all my friends the same....

$ $$$$

Yulianna
 Dubai, UAE
Aramex
12/12/2013 

Wend unbelievably bad recently, don't know what could be the reason, managment, big number of people arriving to UAE so they can't take the load or could it be just laziness but I'm so frustrated that my shipment from online store has been dispatched 8days ago and they still can't deliver it-they make me stay at home and cancel my plans for few times now and they never show up!!! I'd rather go and collect it from their office myself to save my time and nerves. Avoid using them!!!

$$$$ $

Aramex
05/12/2013 

Aramex is the worst courier in the world. They are delaying deliveries all the time. They texting you that they were trying to call you but you never receiving missed calls from them. The common reason is that they had to reconfirm address of delivery…but they not calling to do so and keep package for weeks, and you not even aware you supposed to receive something. Dubai marina area courier the worst one. He never delivers unless I will be calling 5-6 times. Operator says I will call courier – and she puts you on hold and courier never answering. They do not have proper coordination and logistics, when you track it online you can see that package was moving from Garhoud to Al Qouz area and back for 5-6 times. If I could I would never deal with Aramex myself....

$ $$$$

Aramex
07/11/2013 

Worst courier service EVER,. Seriously, they promise you delivery the next day, but you never get your shipment. Either there customer service is extremely incompetent, or there drivers have no idea where to go. There overall system is horrible. One day the excuse is we called you and nobody answered, which is of course a total lie as I had no missed calls on my phone that entire day. The next day the customer service says sorry sir we couldnt get to your area we were very busy. The next day the courier calls and is a totally different location and promises he will deliver the next day on Friday which is a holiday so ofcourse he wont. So fed up with them, its beyond ridiculous, its pathetic. Where is the management, so so bad, dont ever use this company unless you dont care about when you receive your goods.

$$$ $$

Aramex
11/03/2013 

ARAMEX IS THE WORST COURIER SERVICE OUT THERE!!... their delivery staff don't call before they arrive so the delivery time they tell you is from 10 - 2 so one is supposed to sit in the same place for 4 hours and wait. They say theyll be back in 10 mins and never show up. And they next time they can deliver The package is the next day.. so much for "URGENT' total waste of time, energy, and money.. and to top it all off when 1 calls to complain they say "we shall rectify the problem and get back to you shortly" -_-
very poor service, very poor customer care, over all a WASTE of time..personally never use this company again.

$$$$$
ArthurKing

ArthurKing Aramex India hold my package for 21 days without informing seller or buyer. - eBay sellers Please don't use aramex. It will destroy your reputation, feedbacks and business. My experience as a Buyer with aramex: How corrupted a global Indian company can be? Look no further than eBay.in. It seems eBay India is run by it's delivery company called Aramex. Aramex decides which package to deliver, which package to delay for weeks or even which package not to deliver. Their lies and blames had make many buyers angry towards ebay india. I think it's time for top level eBay India officers and executives to look deep in to these problems with aramex before aramex can destroy their reputation and business. aramex has already destroyed relations between many sellers and buyers. Arthur

08/10/2013 - Report


Aramex
10/07/2012 

I used the shop and ship method....didn't focus well enough on the extra charges for heavy weight...I got heavily ripped off....this service is only good if you use it for small stuff like t-shirts. Be sure to check the costs but internally in the UAE this has to be the best shipping company right?

$$$ $$

Aramex
19/05/2012 

I ordered a Groupon direct item and they sent me the tracking number. The shipment was a month late. Apparently the aramex people were calling me on the number with the wrong area code. I got email from Groupon and called aramex to track package and update my info. The aramex staff tracked it at once and I recieved the package the following day. The tracking system is good. Groupon through aramex seems a pretty safe place to buy stuff at bargain prices.

$$ $$$

added this photo

 


Popular Dubai Services

11 Reviews
4 Reviews
9 Reviews
21 Reviews
see more

Similar Services

7 Reviews
see more