Every time I eat here, I tell myself not to go back, then some time passes and I give them another chance, but it's always the same overcooked leathery burger. One of the waitresses told me I could only have it cooked medium-well or well done for 2 reasons. First, it's unsafe to cook burgers less than that (completely incorrect) and secondly, the burgers are pro-cooked in batches then just re-heated on the griddle to order so a nice juicy burger isn't possible no matter how much I plead. It relies heavily on it's crazy toppings because you certainly can't taste the meat in the burger. The chicken burgers are ok though, but not worth the price.