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Cooper Dermatology and Laser Clinic

Villa 1116, Al Wasl Road Umm Suqeim 2
Umm Suqeim
2.0 star rating 3 Reviews
$$$$ - Expensive

About this business

Cooper Dermatology and Laser Clinic offers preventive and cosmetic dermatology ... Laser treatments

3 Reviews

Dxb2009
 Dubai, UAE
Cooper Dermatology and Laser Clinic
03/01/2014 

I know Dr Sohnchen since his old days at AHD and he is my first choice if it comes to any kind of skin problems. He removed recently a cyst in my neck area which required some stitching and all I can say it looks great after 4 weeks. The clinic is very well managed and staff is great.

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Nirenire
 Dubai, UAE
Cooper Dermatology and Laser Clinic
04/06/2013 

I had the worst experience with Dr. Rolf Soehnchen at this clinic. He has absolutely no bedside manner and is highly condescending. I booked a 9am appointment with him as I work in Abu Dhabi and was planning to get in and out to go to work. After finally being seen at 9:40am I was told that my issues (minor acne and anti-aging) we not important and that the other patients in the waiting room were a priority so I would have to wait until he's seen ALL of them before doing the treatment that I'd booked for. He refused to give me even an approximate time frame for how long I would have to wait even after I reminded him that I needed to go to work and that this is the treatment that I'd booked for. He was entirely unapologetic and seemed amused at the fact that I was annoyed. This was my third visit to the clinic and the final straw. In my other appointments he'd also been unfriendly, dismissive and condescending however, for lack of knowing where else to go I went back (the clinic is associated with my GP at Cooper Health Clinic, which is awesome btw). I am now going to put some effort into finding a better dermatologist which, given my experiences here, shouldn't be difficult. In a word, he's a jerk. Would definitely NOT recommend.

$$$$ $
cooperdc

cooperdc Usually we do not face with this kind of issue, however, we apologize for any inconvenience you have experienced. If you would like to make an official complain please do email us at info@cooperdermatologyclinic.com

08/07/2013 - Report

Rose13

Rose13 I agree about the lack of bedside manner of Dr Rolf. He would barely look at me when I had appointments with him and never once examined my skin (acne scars plus other stuff skin problems). I had gone to him initially to explore ways of improving my skin texture after years of having had acne and left with scars. I ended up on high/intense dosage of Roaccutane suitable for sever cystic acne even though I had no acne left and when I expressed my concern, he poo-pooed my qualms. I should have listened to my instinct. Another dermatologist I later visited told me that there had been no need for me to be on such a high dosage and that all I needed was a sixth of the dose I was getting and at 2-3 day intervals to improve skin texture until other treatment wanted (laser). The dosage was perfect and I didn't have to suffer the dryness of the unnecessary high dose Dr. Rolf had prescribed.

24/11/2013 - Report


Stevi
 Dubai, UAE
Cooper Dermatology and Laser Clinic
22/03/2013 

Needed small work done on a growth on my face, and the clinic had been recommended to me. First appointment not a good sign, over an hour late and a very cursory examination. Second appointment I made early in the morning hoping to avoid the long delay of previous appointment. On time, but very cautious work meant disappointing result. Which meant a third appointment (more money, more time wasted!). Again I went for early morning appointment. This time Dr Rolf didn't even appear. After 25 minutes waiting, he clearly hadn't arrived at work decided to call it a day and find another clinic. My advice, steer well clear. Not a clinic or doctor I would recommend. (amazingly no call from clinic to apologise either!).

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