these guys seem to be surviving because of their vouchers, and then they treat those who purchased the vouchers very badly.Their offer was color with low-lights, with natural dark hair, I cant take low-lights, so i asked for highlights, and thats possible if I pay for it. Its the same job, just different color codes. I had to forego it. They made me choose a color which was just 1 or 2 shades lighter than my natural color, so i couldnt choose a light full color, and then go for low-lights. Told me if I wanted a lighter full color, I'd have to pay extra, since only XYZ colors were in the package (i dont think that can be possible)After the color, they left me with the STINGING hair color for more than 30-40 mins, despite asking whoever was nearby working on another voucher purchaser. Finally they washed it off me. And i was ready to bolt out.They just trimmed my hair, and gave me the same hair style, despite asking them to do a different one, their hollywood stylist (is there some cosmetology and beauty training center named Hollywood? because these guys are certainly not trained by Hollywood, or any famous hollywood/beverly hills/ LA/ ANY rich California county hair stylists) and they smell of cigarettes, and try pathetic pick up lines.The only person worth mentioning and gaining the 2 stars was the Filipino woman who did my manicure.Their massage parlor isnt any good as well.And they dont have a toilet, in the massage center and salon as well.My suggestion,skip it, if you buy a voucher, be ready to be treated as scum.