I bought the voucher from Cobone and just wanted to try if it's worth the price or not, but didn't really had the chance to see other reviews before buying the deal... anyhow, I had an appointment at 8pm, rushed out of work so I can be there on time, I came 15 minutes beforehand. I tried to call them but the staff said that since it's Ramadan, staffs will be arriving at 8pm -- exactly 8pm! The lady on the phone sounded a little irritated when I asked what time they are opening since I have an appointment at that time! So I have to wait outside the salon since there's no other place to go, except for the small grocery beside it which opened before 8. Came 8pm, the salon opened, only to find the staffs -- all of them -- inside. I wouldn't mind to wait inside the salon for my service to start at 8pm. This gave me a bad impression already. Not a really good sign...Some of the staffs were nice and friendly, while some seems like they are not happy having you in their...As per service quality, it's mediocre. I was expecting more for the hot oil. Moroccan bath was really nice. Fruit Scrub -- I could've done it myself... good thing I opted for the massage instead of the mani-pedi after reading the reviews. The massage was great by the way... They missed my underam waxing which is included on my voucher but didn't mind since I don't really need it that much...Would I come back and recommend it to my friends? For the massage and Moroccan bath, maybe. I wouldn't dare try the mani-pedi using a voucher...Lesson Learned: Remind staffs of what you are entitled for as stated on your voucher. Read reviews before purchasing any deal. Be nice to the staff and it will be returned unto you, after all they are also human.