Senses Salon

Senses Salon

5th floor, Tiffany Tower, Cluster W, opposite Damas, next to Liwa Hights Hotel Apartments; Jumeirah Lakes Towers
JLT Jumeirah Lake Towers
3.0 star rating 31 Reviews
$$ - Affordable
 +97144572290
  Work Hours: Sat - Thu (10:30 AM - 9:00 PM)
  Special Work Hours: Fri (3:00 PM - 9:00 PM)
Payments: Credit/Debit Cards
Parking: Private
Partner Cards

About this business

South African owned. Specilizing in hair color, hair cuts, styles and especially Branzilian Keratin. Located on the 5th floor of Tiffany Tower.

31 Reviews

sobianuml
 Dubai, UAE
Senses Salon
18/08/2014 

the owner is such a cheater. she keeps the charges hidden. i had my worst experience there. never going back.

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KNou
 Dubai, UAE
Senses Salon
04/08/2014 

I bought a voucher for eyelash extension and when I got there, I was really apprehensive about the quality of the services because of the looks of the salon but don't let the simple style of the decor put you off, the services there were excellent! I was very happy with my experience there. The staff is quite professional. I wasn't very happy that the owner kept pushing me into buying extra services, I understand the need to up-sell but there is a sensitive way to do. I would still go again because I was personally very happy with the results. Please just drop the pushy up-sell, keep your customers happy and they will come back for more naturally :-)

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LeilaB
 Dubai, UAE
Senses Salon
27/07/2014 

Been here for many years ,tried many salons .and this is the best salon I ve been to ! My hair was always in a bad condition ;weather ,,water,, couldnt find a suitable shampoo ,the all the damage was repaired at senses salon ,they knew exactly how and when to treat it ,the blowdry is super well done .
Also the manicure and pedicure ;very well done and lasts .
All the services are good and the prices are very down to earth.Its :) simply love it and the staff are amazingly friendly

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Senses Salon
21/07/2014 

This place is extremely unprofessional! Probably the worst experience we've had. I gifted my sister a caviar manicure a day before her birthday and also got it done myself when we went. I had bought a deal online for this. When we reached nobody informed us that it isn't long lasting at all. As soon as we got home, my sister's caviar manicure already starting chipping off even before her birthday! By the time her birthday arrived, the caviar fell out of one FULL hand. So she had bare nails on one hand and half chipped caviar nails on the other hand on her birthday!! Wow!

When I called to inform them, the other receptionist (the only good part about this "salon" is the first receptionist who was present when we went who was very warm and friendly) just started laughing when I complained to her and said "this is normal don't worry."

They said we could drop by to fix it but when I tried to reschedule the appointment, she firmly said "We are busy till Eid and you can come after that"... that's when I asked them "WHY DO YOU GUYS ADVERTISE A TREATMENT WHICH DOES NOT EVEN LAST A NIGHT?" and when a client complains you laugh and say it is normal for ur treatments to not last even a night??? Well then at least inform us so you don't ruin someone's birthday when she has matched her nails to her birthday look for her special evening!
Extreme disappointment and unprofessional attitude.

Avoid going there guys, its a waste of your money! Which reminds me, when I asked for a refund she kept interrupting me and firmly, abruptly said "drop by after eid to fix your nails"

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dee2905
 Dubai, UAE
Senses Salon
15/07/2014 

I must admit I was a bit hesitant to try this salon after some reviews here. But I did try it with a Groupon voucher for Keratin / haircut/ mani-pedi. Overall a pleasant experience. The day I went in, sometime in beginning of April, the place had some TV crew in interviewing the owner and exhibiting hair extensions. The salon was almost empty when I went in - Lucky me!

- Parking was just not happening with all spaces full, so i called the salon and voila - someone was down with a parking card to help me get inside and use the salon parking.
- Keratin was done in under 3 hours and lasted a while. Most importantly expectations were set straight. I was told it wasnt a hair straightening all the way and I could convert to Brazilian Blowout for additional 700 bucks. I refused and they accepted it. No issues.
- Haircut was good, so was mani pedi.
- I even ventured a bit of waxing and other services and was pleased about them all.
- I also got to see what hair extensions are all about and was 'wow'ed by how well the lady did it for the TV presenter.

All in all a pleasant experience.

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jochlo
 Dubai, UAE
Senses Salon
15/07/2014 

having just returned from the senses , I feel I should write a review commending their services , I booked in for a keratin treatment as per groupon and also gelish extensions , both were completed professionally and with great care !! I can only say this was a very pleasant experience and would have no hesitation in returning , the service , the staff and the salon were all fabulous , no complaints what so ever! with regards to the lasting effect of both treatments only time will tell , watch this space !! thank you

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Senses Salon
09/07/2014 

A warm and lovely saloon that you will feel relaxed and well pampered AMAZING saloon.
Amazing views from the Lake and well mannered professional staff and services.

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Senses Salon
03/06/2014 

Had been here last year. I had purchased a deal for a hair mask and mani-pedi. When I arrived, I was treated very warmly (very unusual when you come with vouchers); and asked a lot of questions regarding haircare and how i take care of my hair and given a lot of advice. They seated me on the chair and washed my hair and placed me at another chair after the wash.
She then got another vessel and was just about to begin her treatment; I sensed something was wrong and asked her what was she doing; she told me she was about to begin the keratin straightening.. I was shocked. I said Ive come here for the mask and mani pedi.
She then realized Im not the customer she thought I was. Jeez!
She asked me about the services Ive come for and her entire attitude changed (coz I was not who she thought i was) ... obviously I had come with the voucher!
They apologized for their mistake and rendered the services I had come for.
Had I not stopped them, I would have had a Keratin straightening done (which I wouldnt have paid for anyway)! LoL !!!

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ebai
 Dubai, UAE
Senses Salon
26/03/2014 

Horrible way to end a day! Waited TWO HOURS to get a mani pedi even after I booked an appointed and called to make sure the nail technician was free on top of that. This is my second time going there and it was the same the first time. Then it was painful and not relaxing at all. And for the finale, they wounded me with the nipper - I didn't even bother to finish the pedicure, I just wanted to get out. Never going back again!

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Senses Salon

Senses Salon (Business Owner): At Senses Salon we strive to exceed your expectations and provide the best services, however I am disappointed that we did not meet yours. The staff responsible have been reprimanded and dealt with. Once again please kindly accept my apology.

31/03/2014 - Report

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Sanjana
 Dubai, UAE
Senses Salon
04/02/2014 

hi...i got my keratin done from here a few months back through a voucher..and its a nice place..shall def go back ..worth the price :)

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Senses Salon
29/12/2013 

i went there few months back for an offer coupon they had for brazilian mani pedi, its a process that you put your hand and feet in a bag with hand and feet form that is filled with cream will she doing the cleaning and cuticuls..then she remove it of course to put the nail polish..nail polish also from the brazilian mani pedi but forgot the brand, i choose a cream color that last for a week, i was satisfy to be honest but didnt went back..it was ok but not perfect..if they have offer i ll go but not with full price, as for that i prefer to stay near my place without taking the car..

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Senses Salon
11/10/2013 

the manager is very bad and she doesn' t deserve to be a manager, she is a big liar. She doesn't treat people with cobone's deal well !!!! My experience in this salon was very bad.

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latha
 Dubai, UAE
Senses Salon
01/10/2013 

ivisited this salon a couple of weeks ago & it was my second visit. really appreciable welcome, great environment, owner of this salon is simply great very kind & helpful, this time i took services like hair wash, blow dry, mani pedi & eye brow threading, all services were awesome. i like this salon services especially owners involvement & care about each client & their satisaction towards the eauty services is highly appreciable. i recommend ladies to visit & have a try all the services one by one as same i am doing. thanks to cobone to itroduce this salon, thnaks to owner of senses salon and all her expertise stafffs. i visitagain soon.....

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SC
 Dubai, UAE
Senses Salon
24/09/2013 

I love this salon, great service and good prices. I especially recommend the Dancoly hair treatments and Brazillian mani pedi. The hair stylist is amazing too. Looking forward to my next visit :-)

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Yasmal
 Dubai, UAE
Senses Salon
19/09/2013 

First time when I visit this salon for mani pedi was great. I left satisfied. But second time when I came for the same service I was disappointed coz same pedicurist totaly cut my nails down to the skin and it was quite painful about couple of days. But in general it's nice salon with amazing view and really friendly owner. Also I liked how they did keratin.

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latha
 Dubai, UAE
Senses Salon
19/08/2013 

My experience with senses salon was very good. Owner of this salon is very friendly, very active i found she is very clever have knowledge all about beauty services, products n etc...., i found the salon is totallly engaged with too many client the day i took an appointment, only thing which i can say negative about my experience is i needed to wait for long time to get my turn. but the lady salon owner was very kind & she asked me sorry for the delay to get the service..... No matter, the service which i took hair treatment, wash+ blow dry was excellent, the hair stylist ms. mama(sorry if i am not right) was really good, kind, friendly & did the my hair style amazing. i have bought a cobone now & i visit again n again to senses for my hair wash+blow dry definitely. i recommend ladies take try once in senses salon. thanks to the owner of the salon...

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Senses Salon
01/08/2013 

One of the best Salon if ever experience. The owner/manager is so friendly and accomodating. You will be greeted and asiisted by their professional staffs. I did my hair keratin, hand and foot spa. The hair keratin is costly but you can see the best result in your hair. I am very satisfied with their service.

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Devilhussy
 Ajman, UAE
Senses Salon
17/07/2013 

hey guys , My mother and sisters goes to this saloon , its one the best Salon or i can say that its the best salon .. and the best thing is the location .. they chose the best location in dubai :)
one my sister came back from the salon .. she was changed alot ... she's having curly hairs so when she came back her hairs were like her hairs were never curly -- fully straight and she was look awesome :)
I'm a boy but I will Suggest for every women in Dubai to just try it once :) You will see the Difference :)

Hope you liked my review :)

-EviL

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Smiley
 Dubai, UAE
Senses Salon
08/07/2013 

Stay away from this salon! They had a groupon deal for keratin which I opted for only after talking to the salon owner. After a long talk she assured me that keratin was the best option for my damaged hair. When I went to the salon for the treatment, the owner and her stylist started convincing me to get a Brazilian Blowout (BB) instead of keratin. I was shocked when this time the owner said keratin was not good and would mess mess my hair after the effect is gone and I would be wasting my money if I do keratin treatment!! She scared me to the extent that I agreed to get BB and ended up paying more than 3 times the original deal price I was supposed to pay. When I left the salon, I was happy with my hair...it was silky smooth, straight, soft and shiny. But when I washed my hair (using the reccommended shampoo conditioner), the straightening was all gone. My hair is softer than before but it is nowhere even close to what they claimed it would be! When I spoke to the salon owner about it, she said thats normal and its supposed to be like that!! I reminded her about all the claims they made while convincing me to get a BB and guess what she said....She said she didnt know why they made all those claims! She was supposed to call me back after speaking to her stylist but I never heard back from her. I am very upset and would never ever go back to this salon!

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jas
 Dubai, UAE
Senses Salon
22/03/2013 

Good Morning ladies, I have been to this salon last week for a manicure pedicure and for waxing, full body waxing, I have purshased a voucher which was clearly mentioned on it, FULL BODY WAS, INCLUDING A FULL brazilian WAX, when i reach there, the owner told me no!if you want to do the brazilian wax you need to pay 80 aed more! I told here you can see what is written in the voucher! she told me DIRECTLY that i am a lier, rised her voice, telling me:you cold me, i took your appointment and i clearly told you NO, the brazilian was was not included!!! an owner telling to a customer: U ARE LIYING! very good quality!!!I will never recommand this salon to any one, i had a very bad experience, i will never go there again! CHEATING PEOPLE LIKE THIS, IT IS NOT FAIR I WILL THROUGH THE 80 DIRHAMS ON YR FACE AND NEVER COME AGAIN!!!

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