When you hear Shangri-La you can expect excellent service. The Spa here provides a complete range of facilities and amenities, such relaxing area, dressers, changing rooms, shower rooms, jacuzzi whirlpools yet i don't think its top of the line. The therapist are Asians with good knowledge of therapeutic and relaxing massages. The massage rooms are elegantly designed and you can expect personal care on their service. Its pricey but i recommend this place.